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SmarterBrands.AI 

Warranty

Limited Warranty Coverage

SmarterBrands.AI is committed to providing high-quality AI-driven solutions that enhance your business operations. We stand behind the reliability of our technology and offer a limited warranty on our software and services as outlined below.

Warranty Period

All SmarterBrands.AI subscriptions and software solutions come with a 30-day limited warranty from the date of purchase. This warranty covers functionality issues due to defects in software design or system performance.

What’s Covered?

  • Software malfunctions or errors that prevent the core functionality from operating as intended.
  • Technical issues that arise from SmarterBrands.AI system updates or integrations.
  • Bug fixes and troubleshooting within the warranty period.

What’s Not Covered?

  • Issues resulting from misuse, unauthorized modifications, or third-party interference.
  • Compatibility issues with non-SmarterBrands.AI software or hardware.
  • Downtime caused by external factors such as internet outages or server failures beyond our control.
  • Any claims beyond the specified warranty period.

 

 

Warranty Claim Process

If you experience an issue covered under this warranty:

  1. Contact Support – Email our support team at support@smarterbrands.ai with a detailed description of the issue.
  2. Troubleshooting – Our team will work with you to diagnose and resolve the issue remotely.
  3. Resolution or Replacement – If the issue falls under our warranty coverage, we will either fix the problem, provide a software update, or offer an alternative solution.

Limitation of Liability

SmarterBrands.AI is not responsible for indirect, incidental, or consequential damages arising from software malfunctions. Our liability is limited to the cost of the software or service under warranty.

Need Assistance?

For further inquiries, please reach out to support@smarterbrands.ai or visit our Help Center.

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